Monday, April 18, 2011

"Qualitative Example, Erickson"_Ethnography

Joey Messina
Alex Grencik
Mark Mexiere

“Waiters”

How does the author introduce the project?
The author takes one study that has been previously done, and analyzes it in order to give the audience an introduction to what her research is going to be about.

How does the author write up their research methods?
The author initially produces an introduction for what she is looking for and explains the demographics inside of the restaurant. She also explains how the restaurant functions by interviewing customers and managers, as well as applies methods used by other researchers by comparing her findings to other restaurants in the area.

How does the author write up their results?
She does this by combining her methods and data. She describes her method and then analyzes her results from those methods, then comparing those results to other studies. She also uses the other studies in order to form her argument of emotional labor and its effect on its employees in the workplace.

How does the author write up their discussion?
She summarizes her results that she came up with and shows how they relate to the reader. She also uses her own experience working in the industry in order to give a firsthand knowledge on the emotions of the workforce in the restaurants.

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